FAQs | Curious Vision

Frequently Asked Questions

What is a vector logo?

Vector files are images that are built by formulas that establish intricate points on a grid. Vector files can infinitely adjust in size without losing resolution, perfect for replicating a logo flawlessly. The most common types of vector files are:

  • .ai (Adobe Illustrator)
  • .eps (Encapsulated PostScript)
  • .pdf: (Portable Document Format)
  • .svg: (Scalable Vector Graphics)

What is logo origination?

Logo origination is the process of creating a die/ tool/ mould is created and manufacturing
machines are aligned to print your logo onto a product. For example, to print the logo on the
barrel of a pen, the machine needs to be recalibrated.

Can you assist me with my artwork?

Of course! We have an in-house design team who can help you create layouts and designs to take this pressure away from you.

Can I mix & match colours in an order?

In most cases, we count the total order quantity rather than a specific product, so yes – this is not a problem.

What are your payment terms?

We ask for a 50% deposit on receipt of order with the remaining 50% to be paid within 30 days of delivery.

Can you show me what my product will look like?

Yes! We always provide mock-ups of designs for you prior to production of an order to give you the greatest idea of how your design will look.

Will I receive a digital proof?

Once an order is confirmed, we always provide a black and white proof – or colour in exceptional circumstances – for your approval. This will include logo size and placement.

Can I see a sample?

Dependent on the exclusivity of the product, yes!

Do you ship outside of the UK?

Yes! Please see our shipping page for further information.

What are your lead times?

Our lead times range depending on the product and availability. Our sales team will inform you of the lead time on a product during your enquiry.

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Call us on 020 7082 8104
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